Ahhhh us humans. We’re all works in progress. After all, isn’t that why we are here? I like both responses, especially when authenticity is the foundation. “I am sorry,” has served me countless times and the person I’ve apologized to, releasing us both from the fear-based behavior that required the apology. On the flip side, “thank you for understanding,” also smooths the mutual path, allowing both parties to regain their footing and time to remember, we’re only human. Thanks for the great article. Keep inspiring us!